Tree Pros was very responsive to my landscape needs, from the first call to the actual fertilizing treatment. After scheduling the appointment, Kyle, a certified arborist, came out and assessed my trees and landscaping and offered constructive suggestions. I wanted two trees trimmed back and shaped, but he strongly advised against it until the trees grew taller in about a year. I know he could have scheduled a crew to come out and do the work just as a way to charge $400+ fee, but I sensed he was more interested in developing a relationship where he would monitor the landscape and perform work only when necessary. I did agree to a fertilizing schedule, especially for my Queen Palms. A few days later, a technician came out and injected my trees and palms with fertilizer. The gentleman was also pleasant and helpful. Great company who I will call and utilize again.